24 Hours to Appointment
If you cancel your appointment within 24 hours of the agreed time, we regret to inform you that the full charge will apply and it will be non-refundable. This policy ensures the reliability and consistency of our services for all of our valued customers.
48 Hours or Sooner
If the cancellation is made within 48 hours or sooner, it is eligible for a cleaning credit. This credit is applied to your account and can be utilized at your convenience for future cleaning services.
Before your 48 Hour window
If you cancel your appointment before the 48-hour window, you are eligible for an immediate full refund. We strive to provide a hassle-free cancellation policy that prioritizes customer satisfaction.